Premier Relationship Banker Review

Contacting our Premier customers, and conducting a review of there accounts and offering solutions. Promoting new products, some exclusive to Premier customers. We mainly focus on 3 areas, Mortgages, Lending (Unsecured) and savings. We either Promote and/or compare the savings accounts they already have, set up appointments in branch or over the phone.

I have gained a qualification in Retail Banking Conduct of Business(RBCB) as part of my apprenticeship, as well as up skilling my Maths & English Functional skills at level 2. As well as my qualifications I have gained good knowledge and skills in financial services while continuing to improve with my customer service skills and experience.

I enjoy this programme as it has given me good experience and knowledge of a lot of features in the financial services industry, which I can continue to use in my work life, with my qualifications I can use for potential future employment, as well as using this gained knowledge to benefit my personal life also.

As the apprenticeship programme was relatively new to the site, at first there was issues with organisation but as time went on this has been more structured and everyone has been allocated study time. Sometimes there have been issues with booking rooms which have caused delays also, but this has improved also.

My team leader has given me enough time & support during my apprenticeship. This includes time off the phones to complete training/apprentice work, to extra time around sitting our exams to help us prepare. Overall the time allocated to the apprenticeship has been good, but there is a lot to take in for the job itself and more with the apprentice workload too.

Our talent coach has regularly meet with us at least once or twice throughout our apprenticeship journeys. This has increased recently as our apprenticeship journeys are nearing completion. There is a lot of self learning aspects in this role, particularly in the early stages brushing up on our English & maths skills.

I started this position with limited knowledge of the company and minimal knowledge and experience in the financial industry. The qualifications I have received have helped me further my knowledge in this industry particularly in relation to rules and regulations in the financial industry, as well as other areas including investments & fraud.

I have been involved in a few 5-a-side football matches that have been organised at work. Also there are regular work/team nights out celebrating events such as colleagues birthdays or anniversary moments e.g 1 year service. Also Barclays encourages charity and community work and I have attended a day helping the dogs trust.

Yes

I would recommend this position to friends and or family as I believe it is a good opportunity for someone who wants to learn more about the industry and or. The starting salary is competitive and the experiences and knowledge gained is very beneficial and the qualifications are widely recognised.

Be yourself. Since my initial interview I was encouraged to be myself and I have done so ever since. The knowledge and skills gained are very beneficial in working life as well as everyday life too. Also the rewards & benefits as an employee of Barclays are good too. Good Luck