Full Degree Apprentice Review

My role consists of working within the TV department on the Media and Broadcasting network. this is working on the devices for providing the network for the BBC. With requesting coming into BT from them, i work on the designs of either adding or ceasing services when needed. Permanent or temporary.

I have learnt many new skills within my job role. Some starting from the basic communications skills to working through understanding the BT work Flows. All my knowledge on TV services i have gained from BT. I have also developed existing customer service skills i had gained from previous jobs.

I enjoy my programme as it gives me the opportunity to progress my own career the way i want it to go. If for example i want to progress into a project manager, working at BT gives you that opportunity to develop those skills and work within a team supporting that.

The programme isn't structured to the best for when i started as i was in the first intake year for a full degree. But i have given my honest feedback in making it more organised and catered to helping others when they start to give them a better experience.

I receive a lot of support from my employer regarding what i want to take out of my apprenticeship. Supporting ranging from learning courses i wish to take, training conferences that would help and even extra time to develop my uni work to a better standard. I wouldnt be where i am today if i didnt have the support i needed.

There can be limited support from the training provider but again this is based on being one of the first years to take on the full degree with BT and Ravensbourne. There are a lot of feedback session and discussions going forward to make the course better with support and training.

The qualification helps a great deal to help me perform better within my role. It gives me a better understanding on project management within teams from all roles perspective as well as the basic knowledge you need within this industry. Without the qualification learning it would be a struggle in finding a role without that knowledge.

There are many extra-curricular activities to get involved in, there is a gym at my place of work where a lot of us gather after the working day to relax and focus on our health. There are gym classes added throughout the day for people with busier evenings. Also there is a big canteen to eat at daily with many other social clubs to attend if desired

Yes

Everything about BT can be quite scary, but with the right department and support from all team members its a very friendly and sociable place of work. You get a lot of support with work stacks and there isn't a massive pressure on apprentices to be the best straight away. Here at BT we love to teach people and help them learn.

The best tip i would give is to be yourself, we are all honest and friendly people, we all only want the best for each other. Also be honest, if you don't know anything don't be afraid to admit that, no everyone will know it all at an interview process. You are applying to learn and develop your career.