Essential Banker Review

My role as an essential Banker at Barclays means that I am working face to face with customers every day and get to experience a wide range of scenarios and different ways that I can help them with everyday banking and I am also business ambassador so work with businesses

I have developed many new skills and working at barclays has improved my confidence in dealing with stressful situations considerably, although this is something I continue to develop. I have also developed my skills of working in a close knit team and although difficult at times we help eachother succeed

I enjoy my programme because it will benefit my progress in the banking environment and enable me to gho further with my career and I know that in the long run, even though I do not seem to benefit currently, I will be able to apply for more roles and more opportunites will open up to me

Although I follow along with my online uploading of my tasks, I do not often see my tutor which is not very organised and I can get confused or forget questions I want to ask in between times. When I do see her it is really helpful and if possible would like to have seen her more frequently

A lot. My managers are all incredibly supportive and I really enjoy being part of this team. There have been times when I have not been happy with the organisation of my apprenticeship as I mention but this has been followed up by my managers and has been resolved to a satisfactory level

As previous question 4, there is support though it would be better if I saw my tutor more frequently and I have raised this with my managers who then got into contact with my training provider and another meeting was organised. I am 14ish month through my apprenticeship and only now have I heard back from my training provider regarding how I am doing and the progress I am making. I feel like this should be established with them on a monthly or even weekly basis

very much so, I have leant many things during my apprenticeship that transfer into real life scenarios in branch and can see how we truly get to the root of helping our customers. I have had more than one situation where I have been able to further assist my customer because of knowledge I have gained during my time doing the apprenticeship that I would not otherwise have known

We often go out for social activites and celebrate colleagues birthdays and career achievements. We sometimes litter pick to help the community and host cake sales to raise money for charity for example cancer research and also jeans for genes charity. sometimes we do days to support our customers with banking like digital days to help with BMB or online banking

Yes

because it is a great place to work with wonderful colleagues and the experiences you learn and the people you meet can really help you progress in the financial career path if that is where you are aiming to go. It is a great way to learn the banking basics and to get to know the financial sector. I would also recommend the apprenticeship because it can really help your confidence and boost knoledge

Be confident in what you do, it takes time to learn and we get new things everyday so not to worry if you don't understand something the first time round because everyone is here to help and very willing and Barclays values are implemented throughout the branch so you never feel left behind or alone