Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves liaising with clients, responding to emails, and preparing technical advice and analysis in respect of indirect tax queries. This often involves extremely complex supply chains, and as such, a lot of the work revolves around talking through scenarios with clients to gather the necessary information. It also involves liaising with Member Firms in respect of international tax queries.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my technical understanding significantly since starting at Deloitte. My knowledge of the legislation, public guidance and case law has developed hugely. I have also developed soft skills, in respect of interaction with clients, managing client expectations, and working with numerous different stakeholders in a project. My soft skills in respect of Microsoft Word and Excel have also developed.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have thoroughly enjoyed the programme since starting in September 2017. I have been involved in interesting and varied work from the start of the scheme, and have felt part of a team throughout. I have also enjoyed the national focus of the practice, and frequently get involved in large scale national projects which I find really interesting and rewarding.

    9/10

  • 4. How well organised/structured is your programme?
  • The programme is extremely well structured, with periodic checkpoints to assess progress. In addition, the feedback process is fairly clear, and I am never unsure about my development or progress. The only slight negative is the lack of oversight of the professional development pathway, and it often feels a bit removed from the actual day job.

    7/10

  • 5. How much support do you receive from your employer?
  • I received a significant amount of support throughout my apprenticeship so far. I have a people leader who I have regular and constant communication with, who provides substantial support and guidance which I have found extremely helpful for my own development. I also have a coach and a buddy, for more informal guidance, which I have found extremely helpful.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a lot of support from my training provider, but I often find that this is ad-hoc and poorly coordinated. For example, for one of my exams, I was not sent the books until the course had actually begun, and I have frequently had difficult communicating with the training provider.

    3/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I do not feel that my qualification, with the exception of my CTA exams, has helped me at all. A lot of the qualifications are extremely far removed from what I do in practice on the job, and this is extremely frustrating and makes it more difficult to motivate myself for the exams.

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are a number of extra-curricular events to get involved in at work. I play 5 a side football and squash with colleagues on a regular basis, and we frequently have social events which involve all of the team. This made it really easy to integrate at the start, and means that the team is a very closely knit team.

    10/10

  • 9a. Would you recommend Deloitte to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Deloitte to a friend because I have had such a fantastic experience so far. I have thoroughly enjoyed my time at the firm, and have found the work to be extremely varied, challenging, and enjoyable. I have also found that there is plenty of room for development.


  • 10. What tips or advice would you give to others applying to Deloitte?
  • I would encourage others to ensure that they apply to the service line which suits their own skillset. I was lucky in finding a service line that suited the skills I had developed at university and my own interests, and this has helped me to enjoy the job so far.


Details

Higher Level Apprenticeship

Accounting, Finance

North East

February 2019


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