Administration Apprentice Review

I make appointments with resident's, discussing any concerns they might have. I also collect and file paperwork. I liaise with the site team in order to arrange appointments. My responsibilities include ensuring that all appointments are booked and tracked. I am involved in various projects within our site, from roofing to internal kitchen and bathroom refurbishments. I have also taken on my own work experience programme with local residents and college students.

I have gained many new skills in my new role including Fire safety, DSE and health and safety. I have also developed my own skills. I have managed to over come anxiety. My communication skills have improved a lot, I am able to now confidently make and receive calls. My customer service skills are a lot better and I am able to manage stress more appropriately.

I enjoy this programme a lot, I like to learn new things and found that I do this every day. I enjoy coming to work and working as part of a team. The programme its self is made up of lots of different programme's, Kitchens and bathrooms, roofing, electrical's. In construction, its ever changing. I find that there is always something new to learn and this keeps me interested.

The programme is well organized, everyone has their own role and knows what they are supposed to be doing. My role is to make bookings and ensure everyone is aware of any appointments made. The structure is well thought out and the programme runs efficiently as a result of this. Working as a team makes this achievable.

I receive a lot of support from my employer, whether its from the site team, my mentor or my TAG leader. They have been very helpful and provided me with a lot of guidance through out my apprenticeship. There is lots of support in place for me, when and if required.

I have received a great deal of support from both my mentor and my training provider. They have taken time and patience to go through target areas I have been unable to understand and tackle head on. I am now confident in areas that I otherwise would not have been previously. My mentor has been available at all times to show me anything I may have not been able to do, he has then sat with me until I have been able to independently.

It has helped me to further my skills and has improved my confidence immensely. I have learned a lot about my role as well as the industry through my qualification. I didn't anticipate learning as much as i have. It has been very beneficial to learn how a business is run, I can now understand an appreciate when looking at other businesses.

My Work promotes extra- curricular activities such as marathon runs, step up challenge. We also have a team building day at least once a year. As an apprentice I also am invited to apprentice days, which are a collection of all apprentices with a group activity. I have also attended some social events within the community, we are starting up a new project within the community- Which I hope to attend.

Yes

I have found it to be a great company to work for, they have pushed me to succeed and improve myself. I have learned a many new skills with Engie, skills that I can carry forward and apply to everyday life as well as into other potential jobs. Engie also have made me a full time employee.

Apply yourself to everything that Engie has to offer. Don't be afraid to try new things, the support is always there. If you don't try you will not succeed. Engie recognizes and rewards hard work and determination. They are able to offer many different courses, utilize these. They are all CPD accredited and can be valid for a period after.