Floor Manager Review

I serve all different types of customers coming into my store and also make all of the food orders in kitchen using the correct procedures. I do this five times a week with each day being different based on the staff members I work with and the different customers I serve.

I have always had a bit of management and leadership skills however have never really put them into place so now that I am a manager I have used my skills and further developed them using the work from my apprenticeship on how to do this fairly and with equality.

I enjoy working with all different people from all different back grounds as I can further my knowledge and people skills. I also like being able to interact with all the different types of customers that come through my store and also build relationships with the regular customer who I see often.

My programme is very helpful and structured as it uses a very useful website to look at all different help sheets and activities and then can upload my evidence of my work onto another website which I can always revisit and improve my knowledge on it when I felt it was needed.

I revive an hour off the floor a week to do work for my apprenticeship working in the back office undisturbed. I sometimes ask for more time based on the amount off work that has been set by my apprentice. I feel like some managers are very understanding and supportive but not all.

I get a lot of support from my apprentice tutor as she is very helpful and is always just a phone call or email away if I am struggling with anything for my apprenticeship or at work and will help me when I am stuck on learning a new topic.

I felt that my apprenticeship helps me be a really better manager as I learn through the course different key skills which I should portray and why which I can then show and use at work and see the impact on my staff when I be the best manager I can.

We are very focused on earning morey for our local charities and our own charity the Ronald McDoanalds Childen Hospital where we do fundraisers, charity boxes, raffles to with prizes and fun days. This is a lot of fun as you have a good day but are also raising money for a good cause.

Yes

Even through McDonalds may have a bad stigma to the public eye, the work environment is very good and the staff are just so helping and supportive in any problems you have and will work with you when you have any issues and try their best to help in any way.

Make sure you look into to the role of being a McDonald’s worker and know what goes into each day working there. There are procedures that must be followed due to health and safety for both the customers and for yourself. It is a very lovely place to work.