customer relationship assisatnt Review

by Post Office

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing inbound and outbound calls from new and existing customers regarding there mortgage and mortgage inquiry

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • By doing this course it has helped me build on the skills I already had which has helped loads in my job role

    10/10
  • 3. To what extent do you enjoy your programme?

    • I am enjoying the programme and learning lots of new things

    10/10
  • 4. How well organised/structured is your programme?

    • I feel it is very well structured and organised

    10/10
  • 5. How much support do you receive from your employer?

    • I get a lot off support from my employer

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I get a lot off support from my trainer if I need it

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It is helping me adapt my job role and build on my knowledge

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that I no off

    10/10
  • 9a. Would you recommend Post Office to a friend?

    • Yes

  • 9b. Why?

    • Its a great place to work and there's always a lot of support when needed

  • 10. What tips or advice would you give to others applying to Post Office?

    • Be prepared for things to change quickly and be open to what ever they through at you.

Details

Level 2 Apprenticeship

Science, Information Technology

East Midlands

March 2019

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