Client Service Advisor Review

I help and service the insurance needs of National and Multinational clients. I assist a client team in advising companies how to manage their risks in terms of health & saftey, fleet management and property risk improvements whilst also advising clients on what types and limits of insurance to purchase to transfer the rest of the risk away. I also invoice, produce reports and attain terms from insurers to give an overall ronded service to the client.

I have learnt lots of new Skills regarding how to behave in a business environment both in the office and externally, I came into the role with no technical insurance knowledge and have therefore built on that to a huge extent. I have also learnt how to communicate and build relationships with both internal and external colleagues and clients.

I enjoy my programme and learning new skills however I feel like I have had to create opportunities for myself to develop rather than have a clear working path. I do not feel that I am remunerated properly for the role and work I was doing towards the end of my programme

The qualification learning was well structured with monthly catch - ups and revision sessions with the training provider. however the learning in my day to day role was rather unorganised and there wasn't a clear development path. I was forced to scout out my own training sessions to attend to better my knowledge and I found myself completing lots of admin tasks for the majority of the programme which did not really improve me as an employee.

I receive good support in terms of day to day work if I require it. The support offered in terms of study is very good as the revision days, and training is offered to make sure that you are able to pass the exams and attain the industry qualifications to furher your career.

Lots

The learning from the qualifications really helped in my day to day role

Yes, there are lots of socials and professional networking events avaiable

Yes

They are felxible and offer nice incentives to ease you into the world of work. It is also a big company with lots of expertise to be able to call upon.

Be strong and your own person, stand up for what you want but in a professional way and always show a desire to learn and develop.