Claims Advisor Review

by Direct Line

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I take calls from customers and try to help them through their claims experience. I also raise payments to other insurers and have talks with them in regards to liability. I currently am working off spread sheets instead of taking calls to try and reduce the department work load which .

10/10

2. Have you learnt any new skills or developed existing skills?

10/10

3. To what extent do you enjoy your programme?

10/10

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Direct Line to a friend?

Yes

9b. Why?

Great company to work for and very supportive throughout the apprenticeship

10. What tips or advice would you give to others applying to Direct Line?

Be prepared to take on a lot of information at first and that you cannot learn this job role in a day it takes time and can be difficult at times.