Rating
6.8/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend B&Q to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to B&Q?
Managing people to provide the best customer experience possible and make sure the customer leaves with the suitable resolotion
8/10
people skills
8/10
pretty new only just started
5/10
very well structured
7/10
Depends on days activities
3/10
lots
8/10
50%
8/10
not really
7/10
Yes
people friendy
Go for it
Details
Higher Level Apprenticeship
Customer Service
North West
April 2019