Business Administration Review

I work within the IT department but as this is a business administration apprenticeship, i deal with the admin. I do get involved with some of the IT projects that happen within the department. My main role is to deal with all of the finance which includes paying a range of suppliers.

Since I've joined PSA Group, my communication skills have improved massively. When I first started I was shy and nervous but this is no longer a problem. I use my desk phone, skype for business and face to face communication whilst I'm at work. I've also learnt how to be independent.

It took me some time to settle into my job role but now I'm 7 months into it I am enjoying it a lot more. I have a few friends within my department which makes my experience better as I feel part of the team. This apprenticeship is much better than I thought it would be.

My programme is well structured, not only do I have a real job role within the group, I also have to complete a lot of tasks to pass my apprenticeship. I meet with my mentor regularly and we discuss whether I have any problems and he will help me out.

I receive a lot of support from my employer. I needed the support when I first started at PSA Group but now I've been here for over 7 months I'm much more independent. However if I do ever get stuck, I will speak to my manager for help and I will receive it.

I receive quite a bit of support from my training provider if I ever need it. I will drop an email to my mentor and he will respond very quickly with some help. It is very rare that I ask for help from my mentor as I don't seem to struggle with my tasks.

Part of my qualification is to do off the job training, this consists of completing a lot of e-learning modules. This includes a range of different topics which I have to read about and eventually answer questions about the topic. These topics include communication and teamwork, which of course is a major factor of my job role.

Whilst I was two months into my new job role, a colleague of the similar age had emailed me to ask if I was interested in taking part in the football activity which a lot of the employees do here. This takes place on a monday night and around 15 employees attend.

Yes

I would recommend PSA Group to a friend because its a very good experience to work within such a large company. All of the employees are very friendly and helpful and I'm glad I took the opportunity to work here. Not only that, I also gain a qualification from this experience.

The advice I would give to others applying to PSA Group would be that to put a lot of effort into your application, because this is a really good experience to get at such a young age. Act yourself whilst being interviewed and don't be nervous as everybody is friendly.