apprentice foh Review

my role involves serving a range of drinks including both alcoholic and non-alcoholic, I also take food orders at the bar. When operating on the floor I run food out to customers, clear away empty plates and glasses. once the tables are clear of customers I wipe them down and ensure that there are enough menus for the number of seats per table.

I have learnt a few new skills including how to deal with a wide range of customers, how to pour different alcoholic drinks including draft lager and draft bitter. I have improved my communication skills as within this job you are required to take to both customers and other members of staff in order for the pub to run smoothly and for food and drinks to be correct

on the job has not been as difficult as I thought it would be as I seem to have picked up what needs to be done quite quickly. Off the job also does not seem as daunting as I had though as I have found out that for my business project I only have to write a maximum of around 2000 words instead of the 10000 words I had feared I would have to write.

only have to have one module done every month so this takes unnecessary pressure away. I have practice exams and mock exams which will allow me to see how well I am doing and how prepared I am. I know what happens at the end of my course so I am not left wondering what happens next.

I receive a lot of support from my employer as any time I have had an issue or problem I have been able to talk to them and they have been able to sort it out. This ranges from pressing the wrong button on the till to helping me to deal with complaints from customers.

At the moment the support I receive is different to the support I will receive later on in the course. The support at the moment has been things like being reminded of when my next meeting is, filling me in on what I am going to be doing at the end of my course.

A general understanding of hospitality and also a detailed understanding of other areas such as discrimination allows me to ensure that I am acting and performing in the correct manner. There is also potential for progression with courses and apprenticeships that lead on from the one I am currently on.

not that I am aware of. If I had the option to do some extra-cirricular activities, I would love to join and have a five a side football team to join during the summer months. In winter if there was snooker or pool competition to join that would be nice,

Yes

I would recommend Greene King to a friend because it is a good company to work for as the staff are all really friendly and all the staff are willing to help each other out and go the extra mile for each other even when it means they have to stay later.

The tips and advice I would be to giving to others applying to Greene King would be to be prepared to work hard and have to give the job your all. Working weekends is a must but when its busy the time flies, they are also the most fun with the regualer and sport to help pass time.