Events sales apprentice Review

On a daily basis I work alongside event planners to assist in the planning of upcoming bookings. I will chase the client on payment and rooming lists to ensure they are received in time. I also frequently am in contact with clients via email and phone so when I client wants to discuss queries prior to the event I can assist.

I have developed my skills in teamwork and also in my confidence and independence. Before starting my apprenticeship I was confident but I never would imagine to be meeting an speaking with clients that was my worst fear. But since this apprenticeship I have grown and my ability to interact with customers has made me more confident. I now enjoy taking phone calls and meeting clients so the apprenticeship has definitely improved my people skills.

I have met so many amazing people and friends for life so that has definitely impacted my experience hugely as I work with such a great team. The apprenticeship has given me more independence and responsibility which there is a deficiency in if I was still at school. So, the extent I enjoy this programme is very high as it’s created so many opportunities for me and positioned me in a great place at a young age.

The apprenticeship to begin with was not that structured due to training systems not working for the first few days but my management ensured I had something to do so I watched over the colleagues to see them work which gave me a great insight/preview to my future position in the office.

I receive a lot of support from my manager and supervisor. I feel confident in speaking with them about anything and I know that they will always encourage and motivate me to do my best. I also receive a lot of support from my lifetime trainer who also encourages me through every struggle I face.

I receive a lot of support from my training provider, if I have any questions or I am struggling on the work set they encourage me to contact them whenever and will always help. I also receive emails frequently from Lifetime always supporting apprentices which is great to have that care from the company as well.

I will discuss my pros and cons of my role. This may be struggles I’ve had in the week and how I’ve resolved an issue and how I Na going to move forward. My trainee will help me ensure the problem doesn’t happen again as we discuss what I could’ve done better to sort the situation

Hilton always are doing something new so there are so many opportunities within the business. They also involve in a lot of charity for the community for example at Christmas there is a day where volunteers will go out and feed the homeless. Also, there have been some running groups between colleagues encouraging people to exercise before or after work

Yes

Hilton has opened so my doors for me, it has created that platform for me to grow and succeed. Hilton gave me that chance even though I am 16 they saw potential in me and gave me this opportunity which I am so grateful for. I have met the most amazing people who I will have in my life forever.

Don’t feel like you’re too young or too old, Hilton have a diverse range of ages you just need to believe in yourself that you are the best person for the role and that you do have the ability to take on board any challenges no matter what age you are.