Social Media Executive Review

by MAG Airports

Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am the social media executive of Manchester Airport. This involves working with airlines, retailers and third party outlets to the airport, and creating engaging content to promote on the MAN social media channels. This also involves dealing with customer service issues, answering questions that passengers ask via twitter and facebook and sharing live footage from events.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt a lot about the functions around the airport and the different departments. During my apprenticeship i increased my knowledge of social media and in particular social media in business. I learnt what visuals work well on what channel, and learnt which channel works best with different audiences.

    8/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoyed my program. I felt that i was immersed into lots of fun and different events. The team i work with didn't just restrict me to my sector of work. I met lots of different people in the airport business. I mainly enjoyed getting out of the office and capturing pictures and videos of fun things.

    8/10
  • 4. How well organised/structured is your programme?

    • my program was very well organised on the airports side. I have a productive weeks induction where i met relevant people i would work with, did lots of training and then when i felt comfortable was let free to create my own work. I felt a lot of support from my team.

    8/10
  • 5. How much support do you receive from your employer?

    • During my training program i got a lot of support. We had regular one to one meetings and i felt like i was encouraged to ask as many questions as i needed. I felt confident to raise any issues or concerns i had with my manager and wider teams too.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Towards the end of my training program i felt like i had a lot of support. I had regular one to one meetings with my support worker for my apprenticeship. I ad great contact with them and they were always checking if things were ok at work.

    6/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • My qualification has taught me new skills in business which i now put into practice in my official role. I feel that with these skills i will be able to progress further in my career at the airport and more opportunities will be available to me. i now know more about the industry i work in.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that i am aware of

    2/10
  • 9a. Would you recommend MAG Airports to a friend?

    • Yes

  • 9b. Why?

    • Its a great place to work, everyone is friendly and kind. lots of support

  • 10. What tips or advice would you give to others applying to MAG Airports?

    • work hard, ask questions and dont give up on something you want

Details

Level 3 Apprenticeship

Manchester

April 2019

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