customer service Review

dealing with customer request via the telephone for business credit cards. NatWest RBS and ulster customers. customer service role can be anything from changing an address to a declined transactions.

I have learnt some really good time management skills while doing my Apprenticeship

I really enjoy my programme, I look forward to catching up with my skills coach and being able to have someone to talk to outside the bank

very organised

I get a lot of time and support form my employer

a lot of support from my training provider

I earn of a lot of confidence in my role, due to the fact I have to describe what I do and how I do it to someone else. working on key individual parts such as efficiency etc

there are groups on our Facebook at work for people with interest

Yes

its a great place to work and I have made amazing work and social life relationships

work hard and you will be rewarded