Assisted Relationship Manager Review

Assisting a Relationship manager with their portfolio of clients and supporting every day banking needs. I help find new suitable business and also help customers with any queries they have. Assist in lending money where possible & day to day tasks within making their lives easier when using our baking products and services.

learnt many new skills in the sector as well as improve skills i currently had such as teamwork & communication and many others. Meeting clients on a regular basis can be daunting but with regular exposure i have improved this well. skills are always developing & improving with continuous training & learning within the workplace.

Very much so, its a fun & challenging work environment with good opportunity to grow. There is a lot of work and we are kept very busy which is good to an extent. There is lots of new information to take in. The people are helpful, internal & externally and this has made for a more enjoyable experience too as you dont feel alone.

Is organised well, fairly straight forward. Would like some more face to face contact with the learning aspect as if you cant attend the live sessions you are just left on your own to get on with it. Some of the live sessions has issues where you cant hear for a while but normally the gets all sorted out within 5/10 minutes.

As much support as i need, Am given suitable time away from work to study. My employees gives me time away from work at home to study and work in the way i feel best which is good. Regular check ups to ensure i am okay & comfortable and whenever i have any questions they are able to help. Colleagues who have been on the course also have been very helpful.

The live sessions are okay, however if you cant make the live session a recorded session is there for you, but cannot have questions answered this way. My BPP rep is helpful and quick to respond to any questions i have, but also the monthly reviews are good as it gives us a good understanding of where i am out and what tasks i am doing and how well i am doing them also.

Helpful in understanding the knowledge of the banking industry, however it could do more to help on the specific job role. It helps with a good base understanding of how things work in the industry. Lots of good tasks that help with my knowledge & understanding which has been helpful in getting information i wouldn't necessarily know / try to get if i wasn't' asked to.

yes, social activities & team building exercises. opportunities to go to networking events. We have a squash court in our building so can play squash when you want. Lots of groups & clubs within the work place to sign up to. Loads of events regularlybeing held internally and externally that we get invited to.

Yes

A friendly company, that has lots of room for growth and values their employees. Training is given to help us develop and they want you to be the best possible at the job role you are doing. They put time and resources into their employees and are doing the right thing. Lots of groups inside the work place to sign up to and feel part of something good.

Dont let the reputation of previous years deter you as they are doing the right thing and moving in the right direction now. They make employees feel valued and have a real focus on the customers and making their experience better. I Was surprised how they were different to my thoughts before i thought about joining.