Branch Analyst Team Manager Review

My daily tasks is to ensure that the team have enough work and if not I will assign different tasks for them to do. I also complete a weekly report and of the team achievement to senior managers within Post Office. I also ensure that audits are submitted for a scheduling on a weekly basis. I am responsibly for producing a monthly team scorecard to senior leaders. On daily basis I am interacting with various of managers within Post Office on making the right decisions that are best for the business.

Whilst completing my apprenticeship I have learnt how to be more self aware of myself and also realised that not everyone learns the same way has I do. I have grown confidence in being to have a honest conversation with the team and will always ensure that they have the right resources available to them. I have also learnt on how to produce a SMART plan which I am hoping I can share with the team going forward.

At first I was a bit unsure to whether I wanted to go ahead with Apprenticeship but I am glad I have now chosen to do. It given me greater confidence to develop myself and also I have learnt new skills that I never thought I had. Best thing I have ever done.

My first trainer I didn't have great confidence in the training that was I receiving but now I am with another trainer who will sit with you and go through everything step by step and will also set you a plan before your next visit. This new structured way is so easy to follow and understand.

I receive some really good support from my Manager and if I don't understand anything they will sit down with me and we will go through it together. I also have the opportunity to take time away from my desk to complete this work that has been set by me learning provider.

With the trainer I have now I receive quite a lot of support whether it face to face or over the phone. They will sit down with me and go through everything step by step and will give me any advice on how to improve myself and my skills even further.

I am currently half way through my qualification and I feel that it has given me skills that I never thought I had i.e honest conversation and feedback. I feel that I have gained more confidence and built a better relationship with the team that I currently lead and also to perform the job that I am doing.

Every now and again the business will have learning and development workshops which are designed to improve business skills such has presentation workshops and honest conversation. They also have learning courses available online. We currently have a meditation workshop that people can go to when they feel a bit stressed.

Yes

I started at the Post Office over 10 years ago and I have met different people who are always there to help you if needed. The business also encourage learning and development which is why I am currently completing my Business Admin level 3 Apprenticeship. I do feel that there is always different opportunities to update your skills.

Do plenty of research on the business. Always sell yourself and clarify reasons why you want the job. Always prepare yourself for the common interview questions. Line up questions to ask the interviewee. Always practice before you go into your interview. Take responsibility of your interview and make sure you are polite.