Apprentice Review

by NatWest

Best Apprenticeship Employer

Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • i am an operations anaylst. On a day to day basis i reconcile payments, complete daily reporting, QA/QC, manage a payments inbox.

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes, time management, using spreadsheets, to deliver customer service, communication, project management

    9/10
  • 3. To what extent do you enjoy your programme?

    • i enjoyed meeting new people, gaining work experience and becoming more mature

    6/10
  • 4. How well organised/structured is your programme?

    • There was very bad structure, we saw the apprenticeship programme twice through the full duration, we were allocated a apprenticeship manager who wasn't supportive and didn't understand what was required. We received no clarification or support we had to figure out everything ourselves.

    1/10
  • 5. How much support do you receive from your employer?

    • no support, but i do believe this is down to the fact that they wasnt made aware of what to do to support us

    1/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • my first apprenticeship manager provided NO support. my second apprenticeship manager Michelle dawson was very informative, gave me so much support and was really helpful through the process.

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • the qualification unfortunately hasn't made an impact on my role as i am in an operational role, which has a straight process with spreadsheets.

    5/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • i did a run for charity, aspire events, team building sessions

    7/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • had no issues with applying for the role

  • 10. What tips or advice would you give to others applying to NatWest?

    • n/a

Details

Level 3 Apprenticeship

Finance

London

April 2019

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