MI and planning analysr Review

My role is planning analyst role within group customer services. I use various tools and modules to accurately forecast expected telephony volume we are expecting based on customer letters that are sent out. This is then used to schedule staffing levels and predict customer future behaviour. I am also responsible for building a suite of MI reports from this data which then used to help future projects that group takes on board

I have been able to build on my existing knowledge around SQL and Python. This has also helped me in my day to day role. I have also learnt a lot about different networks and file systems as well which has given me a wider knowledge base of computer systems as a whole

VERY interesting!!!! I really enjoy the computer programming side so learning more in this area has been great. The course goes into these areas and I’m hoping i can continue to build on my existing knowledge whilst learning new computer languages such as Python and R. learning the principles of data has been a very interesting subject as well.

So far I have received a very good level of support and the tutors have been very knowledgeable. The training we have had in YARD has been very engaging and is always a very packed day. They have been able to incorporate a good amount of practical work as well

Varying amount of support based on workloads. So far it has been very encouraging allowing me sufficient time to attend off site training and complete coursework where possible. IT has been agreed a minimum of 20% of my time can be spend on my scourese but so far I have been grand more time as needed which has been rand

again so far so good. I feel that ALS has been supportive and always willing to answer any questions. the review sessions have also been beneficial so far, very engaging and it really does fell like we have a lot of support available should we require it at any stage

A lot of what I know is self taught so it has been great learning correct terminology and reassuring to know that the work I have been doing is in the right direction the course is already helping me in my day to day role and it has really made a difference to how I go about my projects

TONS! there are a lot of charity event we encouraged dot get behind and participate in. Lloyds also does the day to make a difference which allow syou to make a difference to local projects in you own area. inside the bank we have a lot of social aspects where staff from across the group can communicate and discuss a range of topics, work and non work related

Yes

Its a great place to work! the benefits we get are second to none and its just a nice place to come to. Helping Britain prosper is something that we are really able to get behind and the group does a great job in you realise that its not just a slogan.

Its a challenging environment but Lloyds are always willing to help you through. we have a very wide range of jobs and careers available as well which is great for further development! Lloyds has really helped me in progressing and finding what I'm good at. very encouraging in helping you make a difference in your own community as well