Business Customer Service advisor Review

Serving customers to the best of my ability. Providing great customer service.

I feel my communication skills have improved greatly.

I have enjoyed taking part in the apprenticeship and learning more about the business area that I work in.

The programme is well organised, I have found it easy to navigate and discover what I am required to do to complete each task/mission.

There is support when needed. We are given the same amount of time per week to complete any missions that we need to submit.

The support I have received from my training provider has been amazing, I am always able to ask questions if I am unsure of something and an answer is always provided without fail.

It really helps me perform better in my role as I am able to take feedback and apply it within my job. I also learn a lot about my role from being on the qualification programme.

Sometimes there are yes

Yes

Because once you have settled in and are aware of how the job works, you are treated well by everyone.

Listen in training.