Finacial Service Advisor Review

Speaking to customers with any enquiries they may have about their banking including balances, direct debits, standing orders and any other issues. I also help customers with letting them know about any products that may benefits them by saving them money or helping them to find something that may gain them money

I have learnt a lot of new skills in my job role at NatWest. I have learnt about different systems to find customer details and to find the information that they require. I have also learnt the best ways to manage money and how to organise my finances to the best of my ability

I enjoy my apprenticeship programme a lot as it has allowed me to meet a lot of new people and improve my social skills as well as improve my knowledge an understanding of how different businesses run. I have also been able to use new systems on computers to improve my computer skills

My apprenticeship programme is well structured and has clear set deadlines which allow me to know when I have new coursework to do and have deadlines which are explained to me. The only issue that I have had is that it has taken a long time to get my apprenticeship started

I receive quite a lot of support from my employers as they care about my wellbeing and how I am doing in my role. I am coached regularly to make sure that I performing to the best of my ability and how I can improve in my role to do the best for my customers.

I have recently received an email from my skills coach who has introduced herself to me and has told me about what we will be discussing with each other. We have got a phone call planned near the end of may to discuss the apprenticeship and what I will be completing in the duration of the apprenticeship

My qualification helps me with my role in many ways. My qualification will allow me to help customers a lot better and improve the experience that they will have with myself and I will be able to deal with them quicker and with higher efficiency. It will also help me in my future

There are a lot of different activities available for myself and other team members to take part in at my place of work. There are team nights out such as meals and drinking. There are also nights out for the whole centre such as Pub quizs and dress down for charity events

Yes

The company as a whole cares about you as an individual and not just another employee that works for them. They make sure that your wellbeing is good as they will be able to help with any situation that you are in. This is a brilliant company to work for

The advice that I would give to people who are applying to work at Natwest is that you will be well looked after so make sure that you give your answers to the best of your ability and make sure that you look professional for your interview. This is an amazing company to work for and you will be well looked after