Funeral Director Review

by Co-op

Best Apprenticeship Employer

Rating

2.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Funeral Director arranging funerals, booking and conducting funerals. Holding the clients hand. Communicating via email and telephone with clients and various external organisations. Ordering orders of service, obituary notices, medical forms, flowers. Sending confirmations to clients and ministers. Pre, day of and post funeral calls. Delivering paperwork, collection and distribution of ashes. Working as a team with arrangers and FSO’s.

10/10

2. Have you learnt any new skills or developed existing skills?

Learned new skills by doing the job and learning from my colleagues. Worked closely with previous funeral director who taught me everything I needed to know. Existing skills have developed by doing the job on a daily basis.

7/10

3. To what extent do you enjoy your programme?

I do not enjoy the programme, I have not learned anything relevant to the job. It doesn’t make sense what so ever. Not easy to follow.

1/10

4. How well organised/structured is your programme?

I don’t have a clue what it’s all about. I just do what I’m asked if I get time to fit it in during working hours.

1/10

5. How much support do you receive from your employer?

None

1/10

6. How much support do you receive from your training provider when working towards your qualifications?

See her every month or two. Left with workbooks to complete

1/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Not at all

1/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

It’s a very rewarding job

10. What tips or advice would you give to others applying to Co-op?

You need to be able to adapt to change on a regular basis. Be aware that you are prepared to do community work and have very little training.