Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I work in return department. On dayly basis I receive returned goods from shops and customers through our sistem. I sort them and consign them for wholesale or repare. Also I am receiving online returns and dealing with resending to customers. I am working on validation and preparing items for repare in the lab.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Absolutely everything was new for me. I never worked before in logistics and warehause. I have learned a lot about warehousing , logistics , IT sistems and company vision. I have learned about companies impact on enviroment . I have learned about health and safety at workplace and companies legislation. Also learned a lot about equality and diversity

    9/10

  • 3. To what extent do you enjoy your programme?
  • I realy liked the programme because that allowed me to improve my knowledge about warehousing. this programme gave me knovledge about governement legislations compeny follows and employee and employers responsibilities. Also the programme gave me opportunity to improve my functional skills in English and Math . I improved my communication skillls as well.

    10/10

  • 4. How well organised/structured is your programme?
  • Programme was organised very well. I had lot of workshops which gave me experience and knowledge. Mentors and assessors were very supportive and welcoming. Company was working hand by hand with Lincoln Colledge which provided us with support in learning functional skills in English, Math and confidence building lessons. Also programme gave lot of knowledge in legislation.

    10/10

  • 5. How much support do you receive from your employer?
  • I have received a lot of support from my employer. My employer provided me with all training I needed to fulfill my tasks. Also all equipment which I needed to meet apprenticeships standard have been provided by my employer. I have been given time and resources to work on my functional skills.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Training providers were very good. Here always were opportunity to have additional training if I needed it. Training providers always controlled that all trainees are ready for final assessment and will pass exams successfully. I always could ask for advice to my coach if I needed to get latest information about procedures and also all updates were provided.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel more confident in my job role after training provided. I can work more effectively and improve my skills in different tasks. I would say that my qualification helps me be productive and useful team worker. After all training given , I am keen to work in safe manner which is essential in such a busy environment.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Here is lot of extra activities every employee can be involved in. Company has football team. Company is involving employees in many charity events and fundraising for social needs. Everyone can be involved in different types of activities. Two Company teams will take place in Dragon boat race and everyone can be part of the puddling team.

    10/10

  • 9a. Would you recommend Dixons Carphone to a friend?
  • Yes


  • 9b. Why?
  • It is reliable company with high standards and good reputation. Company gives opportunity to everyone to improve their skills and also learn English language which is essential in multinational workplace. Here are good facilities and all colleagues have chance to use benefits which are provided. Company cares that employees can gain new work experience , learn new skills and gives chance to develop.


  • 10. What tips or advice would you give to others applying to Dixons Carphone?
  • Everyone need to be prepared that there will be some role plays which shows your ability to think how to solve problems. If you haven't worked in this environment , better do some research before that could be helpful. Prepare professional CV which shows all your skills and work experience.


Details

Level 2 Apprenticeship

Newark-on-Trent

May 2019


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