Rating

3.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Arranging funerals Arranging funeral plans Invoicing Administration Conducting viewings of deceased Sorting archived documents Cleaning

    3/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned about funeral law and procedures

    5/10

  • 3. To what extent do you enjoy your programme?
  • It was fine at first , then my assessor left, and was not replaced for some time . The replacement was not able to schedule visits and assessments in order for me to complete my apprenticeship in the appropriate time scale. He then left the company . The company employing my assessor was taken over by a second company. Much of my remaining assessment was done via phone calls , and although these assessors were very professional and efficient, the experience was not really enjoyable. I think it would work far better for the coop to have its own assessor.

    3/10

  • 4. How well organised/structured is your programme?
  • Not very, it took far too long.

    3/10

  • 5. How much support do you receive from your employer?
  • My employer allowed me time to have the assessment visits , I ended up doing most of the phone assessments in my own time , at home .

    3/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Not much , there was little communication from the first company, the second one was better .

    4/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think most of what I learned I learned on the job, the apprenticeship was just an assessment of what I had already learned/ found out.

    3/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    3/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • It’s a reputable company


  • 10. What tips or advice would you give to others applying to Co-op?
  • Ask for coaching on using systems and following procedures , especially where you are lone working .


Details

Level 2 Apprenticeship

Scotland, UK

May 2019


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