Supervisor Review

My role as a store supervisor includes, mainting store standards, maintaining KPI results, making sure the shopfloor is always full, tidy and clean. Working with my team, is a key factor in my job role, leading and directing the team makes all the difference in the world to drive the store to success.

I have learnt a lot of new skills while being with iceland, and following the “what you need to know” to do list set up by my course leader. Learning the management role and above is covered by what the course expects you to know, I have learnt the importance of keeping the working environment positive and motivated, teamwork is the key to a successful shop, my view on standards have definetly improved and the bar has been raised, i lay information on the team so we all stay on the same scale of knowledge. Meriting colleagues keeps the high working momentum throughout the shop.

I have always wanted to feel like i am getting somewhere with my life, this apprenticeship course has made me feel like i am not just working day to day but also gaining knowledge and a qualification at the same time. Working in retail can be very reparative but with this course, there is more meaning to working in the store, I definitely feel a lot more motivated to come in to work and perform daily with the best of my abilities and do the same with the course.

My programme is very well structured, i felt like i fell a little behind when i had to cancel an appointment, with my tutor but now i have caught up with jazzie I actually feel so much better and know where I stand with my course, jazzie has sent me various emails breaking down what i need to learn for our next visit.

I recieve a lot of support from my employer, my store manager and area manager are always asking how my course is going, and what they can do to help us, my SM has made a folder for me so I don’t fall behind with any paperwork, If i have any questions i do not hesitate to ask my managers.

I recieve the best help from my trainer, if i have questions any time of the day i can call her to just get what info i need, and if i feel like i need to ask her any questions in person, we arrange an appointment with short notice with no problems.

I find that the areas that i need to work on set by my trainer, covers everything to become the best possible manager, gaining information about my role is a requirement and definelty helps me notice the fine details i need to better myself and keep the management role within me at all times.

I have been involved in activities such as filming short films for Christmas for a Christmas incentive, also i am going to be involved in a charity run for Alzheimer’s, this is just the tip of the iceberg once we have these in motion we will set up a lot more team activities to keep up the high spirit.

Yes

Brilliant place to work for, the most help from senior management I’ve ever recieved, great structure for progression, very positive vibes.

Stay positive, work with the team, make sure you always put in a 100% and your efforts will be recognised, involve yourself with activities, and always keep the momentum going. Aim for progression at all times and you will recieve the most help from your peers. Any questions ask your managers.