Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I deal with customers on a daily basis, they come with a range of queries which include balance making payments, checking transactions on their accounts and also getting updates on their accounts in regards to any changes that they are making to their accounts.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have been able to further develop my skills in dealing with customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy my programme I have a very good team that I work with, and my manager is very supportive, I have all the support I require because of my condition it can be difficult at time, however my manager helps me through .

    10/10

  • 4. How well organised/structured is your programme?
  • My programme is structured in a good way I have a personal tutor who keeps track of my progress and I get time out of my work to be able to work on my apprenticeship every week.

    10/10

  • 5. How much support do you receive from your employer?
  • I have all the support I need from my employer they have allocated me time every week to be able to work on my apprenticeship

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My tutor is very approachable and is available when I have any concerns or if I need any help with anything.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I am able to reflect on the work I do on a daily basis, and can see if there is anything that I can improve on.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have gpls that we complete within our work place this is required to keep us up to date with everything that is going on in the banking industry, and the gpls also make you aware of certain things such as being able to identify vulnerable customer and knowing if there is any money laundering going on.

    10/10

  • 9a. Would you recommend NatWest to a friend?
  • Yes


  • 9b. Why?
  • I enjoy my work place and it is a very good place to work, it has a very friendly environment were everyone gets on with each other.


  • 10. What tips or advice would you give to others applying to NatWest?
  • Apply for the job and do your best and be yourself bring your personal character to the job you do not need to change yourself to work here.


Details

Level 2 Apprenticeship

Finance

Birmingham

May 2019


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