Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Serving customers quickly with outstanding service. Preparing barista made drinks to an outstanding quality and creating the Pret buzz. Making coffee, preparing and cleaning the barista area, serving customers, going beyond their expectations. Having great execution with the drinks and preparing it within 90 seconds to the correct Pret standards

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Learning how to be a barista, improving customer service skills, learning to make latte art

    7/10

  • 3. To what extent do you enjoy your programme?
  • Programme is fun and always learning, improvements to Pret working environment needed.

    4/10

  • 4. How well organised/structured is your programme?
  • Programme is well structured with trainer always on hand to support.

    9/10

  • 5. How much support do you receive from your employer?
  • Employer not always aware of the ins and outs of the programme

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Trainer has been excellent

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Learning off the job skills to supplement my on the job skills. Extra knowledge which has been helpful while working.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    5/10

  • 9a. Would you recommend Pret to a friend?
  • No


  • 9b. Why?
  • Not a good working environment


  • 10. What tips or advice would you give to others applying to Pret?
  • Lots of skills are learned through working. First few weeks can be challenging but you will pick things up in no time.


Details

Level 2 Apprenticeship

Hospitality Management

London

April 2021


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