Digital Channels Registration and Amendments Advisor Review

My Job involves different expiriences during the day to day basis. My team checks different forms that the clients use to register or amend their digital channels system that we use in Barclays. we have to reject or approve the forms based on how the submitter has filled them out.

I have learnt many new skills during my time here. firstly i have learbed more about the banking world and the different products that they use. i have developed existing skills as i have improved my customer service skills and telephony based interaction. this has also helped build my confidance that i can use in other walks of life.

I have enjoed the programme thoroughly. I love my job on a day to day basis and enjoy the people who i work with. i think that the company treats their employ which makes everyone more happy and willing to put in an effort to help our clients. the apprentice work i do is also good.

the apprentice programme has not been very well structured in my opinion. from the barclays side it could not have been better however from the side of knowlege pool it could have been better. we only see our talent coach once a month which is not enough and at the start we did not see them for months.

i recive fantastic support from my employer. i feel like i can talk to my fellow colleagues, team leader and the people who run the apprentice about any concerns or problems that i might have. they will always back me and any idea that i could possibly have. we have monthy meeting to discuss.

i feel like i recieve some support from my tarining provider however i do not feel like it is enough. we only see them once a month and when we do it is not really on a one to one basis it is usually in groups. whern we email our talent close we raely get a reple either.

i do not think that the training we recive from our trianing provider helps us in my day to day role as the qualification is in retail banking and the role i work in is business banking so the qualification and the role do not really corrilate that much. i still do find the qualification interecting and a good thing to obtain.

there are many extra curricular activities that we are offered at work. Last year i did sport for charity, this year i am helping to organise an event and i am also the why do i do champion for my team which involves me championing ies of processes that we could change

Yes

i would reccomend barclays to a friend because it is the best job i have ever had and hopefully i have a job for life here. the company supports their colleagues and there is so much we can do outside of work to help the community and be involved in multiple activities.

The tips i would give to other people applying to barclays would be to learn ways that they can learn how they can use our vision which is respect, integrity, stewardship, exellence and serveice. i would also tell them to try their hardest to get the job because it is a fantastic oppertunity.