Deputy store Manager Review

Im one of few deputy store managers, our job roles include management of store assistants, safe keeping and date checking, we also need to do till checks, count the tills and make sure other staff members get out on time, also do the store close and potentially store opens. We also help on the shop floor like every other staff member.

I have learnt many new skills such as till working, stock managements and some ordering skills. My team work skills has improved greatly and as well as my social skills have greatly improved due to having to deal with both good and bad customers at all times, this helps my conversational skills as well.

I very much enjoy my programme, the tests arent too hard but arent a breeze either, this makes for a fun challenging experience. Recently i have done a essay on a task i was given to do, and i enjoyed making the essay as well as doing the task itself.

At the start of my apprenticeship it was a bit sloppy but after 2-3 visits it became very organised and ive had very few problems with knowing when my meetings with my mentor are and they are regular enough to know roughly when the next one will be after one that is coming up

I get a lot of support from my employer as he helps make sure that i have the time for my meetups and he also helped me do my task that i was given, they are understanding about my out of store tests as well which is very good overall.

As much support as i need, my mentor is always availble via email and has said that if i need help just to email her. She has also said that in the future if its a big task we can have a small call and talk about it as well which is very handy.

It helps greatly, it has helped me become more confident in my job and helps me devolp my skills more, for example the task i was given helped me to challenge myself into making the store get a greater number of LATA review responses, which we did achieve and this has showed me what i need to do to achieve this every month.

There arent many but when we do fund raisers we sometimes get a cycle bike in and we are asked to give it a try for a bit, and I once did a 1 hour cycle bike to help raise money for teenage cancer trust, which is our main charity we donate too.

Yes

It is a very welcoming company that is helped my a small amount of staff, it means you can connect with your staff and become like a family and work very well together, its also a great stepping stone from school to adulthood. Overall its a brilliant experience for a new starter.

Listen to the deputy managers and your PAM, make sure that your always onboard with devolpment and dont take it as criticism but as them improving you. Always look out to help improve the store and remember the customers are the reason we work so always try to have brilliant customer service.