Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I look after the deceased and bereaved family's needs from start to finish. From collection of the deceased bringing them into our care, making the funeral arrangements to meet the needs of my client, to taking the funeral out and making sure everyone and everything runs smoothly on the day of the funeral.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have been able to develop existing skills with the assistance of the program. This has proved extremely helpful both with my clients and also with my staff team. I have brushed up on my communication skills as well as my IT, English and maths with the help of the on line training available to me.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the program very much. Although there is a lot of work to be done It is broken down into bite size pieces which are easily handled and not as daunting. You get a great sense of achievement as you see how far you've come on the program.

    8/10

  • 4. How well organised/structured is your programme?
  • The course is very organised with a clear lay out as to how to proceed and complete it. You get updated frequently as to your progress and what you need to be working on next. The assessor is always on hand if you need and help or assistance which is great.

    9/10

  • 5. How much support do you receive from your employer?
  • My employer is as supportive as they can be given the importance of the needs of the business. The funerals and needs of the family's will always come first so it is sometimes hard to find time in the working day to complete the work necessary for the course.

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The training provider is just great. They are always there on the phone or email if you need them for any help or guidance. They are flexible to the needs of the business so if I cannot make an arranged appointment they are understanding and re schedule without any drama.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The qualification is a good learning tool for my job as well as a good prompter for the job I do. It has been helpful to do the training as it has enabled me to look into areas of the business a bit deeper and understand the industry more fully.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are no social events organised by the company however the staff often organise social events between themselves ranging from BBQ's to karaoke, bowling to beer evenings. We get invited to a few promotional events at local hotels and bistros each year which gives us an opportunity to network with other funeral directors in the area.

    6/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • The company is a good employer. You get an above average amount of holiday each year and a fair salary for the work you do. The people we work with are on the whole good people with a passion for the job. They can be flexible if you require additional support for any reason.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Be yourself always. It is extremely important to be yourself at interview and not try and be someone you are not. Just relax! Ultimately honesty is the best policy and the key to your success within the company. It is as important to be honest about your weaknesses as well as your strengths.


Details

Level 3 Apprenticeship

Bexhill

May 2019


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