Premier Relationship Banker Review

Building a relationship between the customer and the bank, helping there money work harder by making or saving them money on a variety of products. Completing end to end lending on loans, end to end savings on ISAs and Bonds and completing necessary pre mortgage paperwork and checks before handing off to mortgage advisors.

I had very limited banking knowledge before taking on this role so my knowledge in all areas of banking have expanded greatly. With great emphasis in stock markets, market assets etc. As well as being able to flex my mathematics skills I have learnt a large number of new terms.

The programme has generally been a stressful progress. A lack of understanding about how the process works, our needs and other requirements are usually ignored or forced to compromise into situations that simply don't work. Our time to study is generally eaten into with other tasks, was not given at all the first couple of months or is considered frivolous or a "day off". We are required to hit same goals despite being off the job 20%.

The basics of the LIBF website are great for study. Premade study plans, tests, etc are useful for refining and testing myself. The organisation within the office has been abysmal in recent months, with the very structure of our studies being used as a threat to hold over us for not meeting measureable targets.

In terms of support, it is there should we need it, rescheduling things to work around the apprenticeship are easy and tend to take precedence in most occasions. In terms of whether we are "supported", we have to make any case individually , explain our needs and how work can help, this can be repetitive but if you have good reason you get the support.

The traing provider visits regularly, providing step by step support . They are knowledgeable on the subject and good at adapting to styles. We have contact numbers and emails for any further support. They take feedback on board and build sessions to support groups who need help in that area with presentations, quizzes, etc.

The in depth knowledge helps us have better conversation, understand needs better and generally build reputation. We are also able to better understand regulations and laws and stay on the right side of those. Again helping the bank avoid and reputational or legal damages. This also helps us relax better.

Events tend to be charity related. Teams do tend to have regular nights out and this is mostly backed by staff. Most social activities take place in the work place but groups do occur such as five a side football . Only events that tend to be held are work events for customers

Yes

Generally a good place to work. Friendly and professional people. The wages and the bonuses are good for those not on the apprenticeship. While I would recommend Barclays to a friend I would not recommend the apprenticeship and have recently felt like it was a bad decision. Overall its a good environment.

Don't choose an apprenticeship. Only be prepared to join if you want a constantly changing environment. Be prepared to repeatedly ask for Oc health referaals as they wont do it unless you do. Be prepared to work hard but also be prepared for a more laid backs approach to banking.