Data Center Operations Review

The role that I do is in data center operations. Day to day we help with the running of the data center, if there is a problem we would have to deal with the requests to allow people on site to work on servers. We have to check they have authorisation to work.

I have learned a lot of new skills with actual admin work and also physical skills. Admin is more taking care of requests and dealing with finding necessary information that people may require. Also learned about actually installing servers and the correct way to install each device and configure the IP.

I enjoy the programme a lot as it is broadening my knowledge and also shows how relatable our computers are with servers, as they are same tech just on a larger scale and more power. It also teaches about how the business runs it infrastructure which is interesting to see, as a lot of traffic flows through the server halls.

It is well organised, I have the necessary information on the exams right at the start, so can go through the courses at my own pace doing the pre reading etc. Also getting more course material 1 month in advance just means you can develop on your pre reading before going to the assessment center.

I receive a lot of support from my employer. If I have any questions that I need answering either they can answer or can point me to someone in the team that may know the answer or have better understanding. Also they help with trying to hit the criteria required for the projects and making sure that I am able to achieve them.

I receive quite a bit of support from my training provider. My learning mentor in Firebrand is there to help as and when I need and also when having meetings he gives me ideas on areas I should focus on to help with my preparation for the exams or the projects.

I feel that the qualification helps me to preform better in my role as it helps me understand the fundamentals of what we do and why we do it. It also is teaching me ways to approach a problem that may arise, and how to do the various checks to test a connection etc.

There are some social activities set up by the various shifts that you can take part in, such as football team between the different shifts. Also various days out to different places such as different sporting events, such as racing, or football matches. Also they have option of volunteering to those who would like to do it.

Yes

It is a great company to work for as they do so much for the employee's, this being in comparison to my previous employer. There is plenty of benefits for working with them, health care, extra learning such as helping to pay for exams if you want to develop yourself further, with learning tools to revise too.

What tips or advice I would give for people applying is to just be yourself and be confident in what you say but be honest if you don't know something, as they rather someone be honest than tell white lies. Also do some research into the history or maybe the role that you are applying for so you got some knowledge of it.