Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Dixons Carphone to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Dixons Carphone?
Making sure ours customers are enjoying amazing technology. Helping our customer choose the right products and dealing with customer service issues.
This apprenticeship has taught me crucial information. My modules at university have made an impact on my behaviour. Every module teaches me something new and allows me to see the bigger picture. What ever I learn at university I always make sure my learnings are shared with the team
It’s the best thing that has happened to me. I enjoy my job much more than I did by doing this apprenticeship and would highly recommend it to everyone.
Very organised. We are given all the information months in advance.
I receive a lot of support from my employer and the store that I work in. If I’ve got any issues they are dealt with very quickly and efficiently and I have full trust in my employer as they never let me down.
My support from my store and my manager has made my qualification much easier and has allowed me a day at work to do my university work.
Every module teaches you something new and it helps me perform better in my role every time I complete a module.
We have something called WorkPlace which is a platform like FaceBook which allows us to have social activities and any information we need we can ask someone and always get a response.
Yes
The knowledge and experience you receive from working at Dixon’s Carphone has to be the most important thing for me. The developments and structure is structured and easy to follow
To have look at there apprenticeship schemes as they are probably the best thing for long time development and the knowledge and key skills you learn will help you for the rest of your life.
Details
Degree Apprenticeship
Customer Service
Nottingham
May 2019