Infrastructure Architect Review

My role varies dependent on the client and account I am based on. The most recent role I had was the design, implementation and management of all project hardware racking and installations across a number of IBM and client data centers. Daily tasks consisted of coordinating with other architects both internal and the client, data center teams (ops, engineers etc), managing the rack/ cabling designs I created and providing technical support to project managers.

I developed a reasonable level of knowledge regarding the requirements for the installations, clustering and resiliency/redundancy of hardware devices. Learnt to adapt hardware planning based on network topology and other design changes. Gained an understanding into the types of storage, cloud and network solutions to be used on the account.

The apprenticeship programme provided me with many opportunities in a short space of time. During the first couple of years I worked in London, Manchester and Edinburgh on different client sites. A majority of IBM employees provide you with assistance and support if and when required. You also have strong backing and support from your foundation (apprentice) manager.

When starting your apprenticeship you typically have a one/two week induction course preparing you before you start your role. The induction/ training weeks are very valuable from a social and professional aspect. Typically you attend future courses with the same crowd so its a great opportunity to see how others have grown and progressed. But also insight into other areas or roles within IBM that may take your interest. For example, I transitioned from a business role into a technical role due to hearing other apprentices experiences. Throughout my apprenticeship I have had continuous support from my apprentice manager. This has allowed me to progress and move between multiple roles until I found something more suited to my skills and interests. I have found when offered the educational courses run by IBM and external to IBM (industry certified) are very valuable for my progression and development as a young professional.

I will seek support from other peers around me or my task manager. The most valuable support comes from colleagues on my account or individuals who are familiar with the technology or issue I am working on. I have built a network around me to assist me when required. However there are a lot of forums, repositories and information sources available to assist you with your day to day activities. Key tool I use is Help@IBM.

When working on my qualification I had regular support from my apprentice manager to deliver and pass all coursework modules. Throughout I received guidance on how I can approve and adapt my work in order to achieve my qualification. Overall I enjoyed working towards my qualification as I was continuously supported.

The qualification was not specific to my current role today and does not massively benefit my day to day working. The qualification did not consist of many modules that I found were role specific. I found that a majority of my learning came from my experience in various job roles.

There are a number of extra curricular activities that are run and coordinated by members in foundation. Typically a lot of these are based in/near London. I attended the IBM ski trip last year whereby multiple companies came together for a week of skiing and partying, I'd recommend it to anyone. At my base location there are great facilities such as the new gym complex and the Hub. The Hub is a work/ social space that has games consoles, arcade machines and pool/ table tennis. I find this space great to reduce stress levels.

Yes

IBM provide great education schemes, whether it be an apprenticeship or one of the many others. I have consistently found that I can reach out to individuals like my manager, sponsors or colleagues in the workplace for advice and support. IBM provide a great foundation to build your career on, especially within the schemes, as they provide you the opportunity to change and experience new roles. The schemes are structured towards achieving your qualification. The salary provided is competitive.

When applying to IBM try to understand and align yourself to the IBM core purpose, values and practices. For example, how your strengths can be a benefit to the business and how the business help you improve as an individual. When attending the assessment days be yourself and a team player. This is important when participating in the problem solving activities. Ensure you make the most of your opportunities that come your way. IBM can give you the tools to better yourself and career, but you need to be proactive and seek opportunities out.