Graduate Management Trainee Review

As a team manager, I help develop and coach my team to be at their best at all times. I ensure they are performing well to the required KPIs. I am also concerned with their welfare and ensure they are happy at work and act to help in any way I can to make sure they do.

I have learnt new team leader skills which have been somewhat useful on this placement but during other placements they have not been as relevant. The material is broad and quite specific, but the development days with Kaplan have really helped to bring this to life. I have enjoyed using the Training Logs to track my development.

My programme runs alongside the Graduate Programme. I enjoy the programme most of the time but sometimes it can be a little bit frustrating when the two aspects do not seem that aligned. I enjoy the Development Day aspect of the programme as it's good to bring the written material to life.

The programme is relatively well structured although the apprenticeship is in Team Leader standard and I am only spending 1/4 of my Graduate Programme in a leadership role. I have therefore had to try and find other aspects in my different jobs which satisfy the team leader standards as well.

My employer is very supportive and gives me the time and resources to complete my apprenticeship to the best of my ability. They also provide extra training and development opportunities alongside the apprenticeship provider which helps to provide extra support. My employer is supportive if we have any questions or feedback to provide.

My training provider is very supportive, especially my Kaplan Talent Coach who provides very tailored and personalised assistance and support to me. The other parts of Kaplan are not as well organised and sometimes they give incorrect information or confusing instructions. They are supportive but sometimes confusing and working in silos.

Completing a Team Leader apprenticeship has been really helpful in my placement as a Team Manager. It has provided me with ideas, strategies, methods and techniques which I can use in my day to day role and I have really noticed a difference in the role after having the help from my apprenticeship.

There are countless extra-curricular activities to get involved with at HSBC which include graduate-wide extra curricular and development events, sports teams and fixtures, socials and offsite away days and also charity events. There are also a real range of professional networking events and chances to meet people from other business areas across the business.

Yes

It is a multi-cultured, Global organisation which really cares about its people, both colleagues and customers. There are a real diverse range of people and we are all encouraged to embrace difference and bring our whole selves to work. We are working to make real improvements to our customer's lives which I enjoy.

Get involved with all the different opportunities which will come your way and ensure you make the most of your time on the Graduate Programme to really get the most out of it. My other piece of advice would be to focus on networking and meeting as many of the great people who also work for HSBC.