Business Analyst Review

My role is that of a business analyst. I am involved in testing and process mapping. This involves drafting test scripts and managing the testing side of things. I have been involved in the mapping of the AS-IS business process as well as the TO-BE processes, highlighting the changes that need to be made

I have developed my soft skills, especially my communication skills, as I have had to deal with and manage stakeholders. I have had to interact with various parties in order to elicit their requirements, and have had to use a variety of modes of communication for this. I have also learnt how to work in teams.

I really enjoy my programme, as it allows me to gain an understanding of business analysis practices, as well as develop and build my skill set. The experience has been invaluable in building my confidence, and has developed my ability to think on my feet, and come up with innovative solutions

The programme is very well organised and structured - The courses are well thought out and I have not had any problems so far. The course material is elaborate and detailed, and the training days are very informative and any issues are addressed immediately. So my experience with QA has been very smooth

A fair bit. Any issues that I have raised in the past have been addressed, and something has been done about them. My colleagues are very willing to help, and I have never felt intimidated to ask for more support. Overall, I am very pleased with how supportive my employer is

A lot of support. They are very flexible and always willing to extend a helping hand. I had to move my training dates and the training provider was extremely cooperative and understanding. Our training coach, Imran Choksi, is particularly helpful, and the regular review meetings with him are very useful.

My qualification helps me a bit to perform in my role. Some of the things I have learnt apply to what I do on a daily basis, but I would like to see more focus placed on the technical side of things - e.g. an in-depth learning about testing etc.

There are quite a few - There are many sports team, charity groups etc that one can join. The change hub community arranges social events frequently that are a good way to keep in touch with other graduates. There are many opportunities across the bank to get involved and be active

Yes

Santander is a good organization to be a part of. It is very inclusive and has a friendly environment. The managers are very approachable and understanding, and the work-life balance is particularly good. The support network is exceptional and there are tons of opportunities to develop yourself and your career.

I would say polish your CV before sending it out. For the interviews, spend a lot of time researching the organisation, and preparing for the different types of questions that you may be asked. Know about your role and how your skills would add value to the organisation. Be confident and be yourself.