Project Management Review

- customer interaction - customer services - stakeholder management - co-ordinate projects - customer advocate - service delivery - deliver contracted work - desk based project management - manage on time - need to have technical knowledge - conduct myself within BT's mission statement and goals - communication offshore - fill out timesheets - go through training - create a supportive environment with pride and honesty

I have learnt and developed various skills within this apprenticeship such as having various training like CI training also known as Continuous improvement which is about stakeholder management. I have also attended great conversations training which is 3 workshops which goes through best ways of communication for both professional and personal development.

This programme allows me to develop various aspects in relation to professional and personal knowledge and experience. it allows me to understand and demonstrate a valued team member. This programme allowed me to incorporate both on the job and off the job training in addition to earning and facilitate within a professional manner.

This programme was organised in terms of having a meeting with the training manager who provided key week burst dates of which we will be attending training. this allows forward planning and also I was able to go ahead and work independently to meet the organised and apprenticeship requirements/ structure to complete my qualifications.

My employer is extremely supportive in terms of allowing various activities such as participation within different training, being part of the team calls and emails from day 1 which allows equality and we are not treated differently just because im an apprentice. they are very understanding and provide any support when needed in relation to both on the job work (projects) but also anything I require for training/ my qualifications

the training provider at first was terrible as I had a skills coach who was unaware of expectations and wasn't trained well. However, as the apprenticeship developed I had a new person to communicate to within the training provider who was extremely helpful. A big thing which assists when meeting qualifications is the support of the provider to ensure your doing the right thing but also that your within the grade structure.

The programme/ qualifications allows me to be a confident and capable project manager, equipped with best practice and knowledge and techniques. it allows me to plan and execute internal or customer facing project on time and on budget. It allows me to develop a career pathway from a young age as well as work my way up further such as perhaps degree apprenticeships.

BT have various things to get involved in such as regular volunteering opportunities are sent to us via email to see if we would like to take part, we have training so different types which allows team work such as CI training and great conversations, there's professional networking events to either join via Skype or attend. The BT intranet also allows various opportunities to take part in.

Yes

its a very supportive company who not only assist any needs but are well known and also allow further career development and training which you could consider. it is an amazing starting step but also because your treated to well it could turn into a life time career with some members on my team completing their 30th year here.

The applying process for BT was very difficult as it includes various stages such as an online application, then a case study which judges your opinion views as a person, then a video interview, then a project which needs to be completed and portrayed to a member of BT of how BT can make a difference, your then given random members of other applying for the same job in a team and thrown questions/ case study to complete but bare in mind you are individually assessed and then you have a one to one interview with a manager.