Infrastructure Technician Review

In my 15 months of being an apprentice, i will move around different teams in my boss' vertical, all together, by the end of my apprenticeship, i will have moved around 8 teams, i do not yet know what i will be learning in the future teams. currently i update the dashboard, chase all type of tickets, i do a lot of networking.

i have developed my computer technical skills a long way from what they were. i have learnt the basics of how to sort out common problems. i have shadowed, developed an understanding of deploying applications and dealing with updates and tweaks to these. i have learnt how to complete windows 10 updates and much more.

i am enjoying my programme so much, my colleagues are super helpful and inviting, my boss is the best. i am learning so much and having a good time whilst doing it. as well as learning the job, i am also gaining qualifications and friends along the way. i would recommend.

as i am one of the first apprentices in the IT department i would have thought it was going to be a little more structured, never the less they picked it up and i feel like it is now really structured, the order in which teams i will visit in the future is yet to be decided as it will need to coincide with my apprenticeship.

like i said previously, my boss is the best. likewise her boss is also amazing, i am very lucky to have employers that treat me the way they do. i get treated not as a young apprentice but as a colleague. i am treated with just as much respect, they both try and support me in every opportunity i have.

so currently i haven't technically started my apprenticeship, it starts on Friday. i have had many back and forth communications with my training provider, as has my boss. we are all aware on who i will have as a mentor and if i have any problems i can speak to him.

by having a qualification in anything to do with your role already makes you a valuable asset. especially if you have passed the qualifications with a high pass rate. it proves to other workers that you do know what you're talking about seeing as you have taken a test in the particular subject.

so i still havent been here a great while but i have heard about young professionals which i have joined, i get to meet other people that work at willis in different departments. i have also heard about yoga sessions at lunch time, i have not yet attended however. i have also heard about the summer and christmas parties.

Yes

i love my job, its a bonus that i am getting a qualification out of it, i have had so many opportunities whilst being here, on my second day i met the CIO of the company! the people are all lovely, easy to get long with, opportunities to work in various other places (140+ countries) and travel.

i would say be patient with the replies, they are not the quickest, which might lead you to assume that you do not have the job. be completely honest, try to be/look confident when presenting information, prepare for questions. try to read about the company current affairs and history.