Apprentice Laptop Technician Review

by Dixons Carphone

Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am an apprentice laptop technician, I repair laptops on a daily basis

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt a lot of telephone skills, repair skills, and more.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot however targets in the job role get a bit too much. Other than that the college course is set up well and the other people who work at knowhow are welcoming too

    8/10
  • 4. How well organised/structured is your programme?

    • The college side is well structured though the repairs side seems to be made up as it goes along due to it being quite new

    7/10
  • 5. How much support do you receive from your employer?

    • We receive support most of the time however they seem to have looked away from individuals who are struggling for a few months now.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Again training is a bit slack. On the other hand, the college tutor we have which trains us new stuff like soldering and more is amazingly helpful.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • We learn new things which can help us improve our skills. We have learnt how to correctly use multimeters in the job role and much more.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no, not that the apprentices get invited to anyway

    2/10
  • 9a. Would you recommend Dixons Carphone to a friend?

    • Yes

  • 9b. Why?

    • Yes I would however I would prepare them for the strict targets and the long days (seem longer due to there being no fresh air in the building because were not allowed openable windows).

  • 10. What tips or advice would you give to others applying to Dixons Carphone?

    • Nothing really, Its a good place but could be better in a few ways. The canteens are expensive so prepare to be making a pack up everyday. There is only conditioned air which can hurt your throat after a while.

Details

Level 3 Apprenticeship

Information Technology

Newark-on-Trent, Newark NG24, UK

May 2019

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