customer advisor Review

by NatWest

Best Apprenticeship Employer

Rating

6.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • answering calls for the bank and serving customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • learnt better communication.

    8/10
  • 3. To what extent do you enjoy your programme?

    • apprenticeship isn't organised

    8/10
  • 4. How well organised/structured is your programme?

    • apprenticeship isn't organised at all.

    4/10
  • 5. How much support do you receive from your employer?

    • good support, barely get time off to do work but.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • classes aren't organised.

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • qualification is perfect for the job.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 3/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • good place to work and hours are good

  • 10. What tips or advice would you give to others applying to NatWest?

    • expect a hectic start

Details

Level 3 Apprenticeship

Finance

Belfast

May 2019

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