Rating

6.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To run the store to achieve standards and KPI's and coach teams to help reach targets

    3/10

  • 2. Have you learnt any new skills or developed existing skills?
  • 10/10

  • 3. To what extent do you enjoy your programme?
  • Enjoyed my time with my trainer but felt under pressure from business with no hours credited for me to do the work

    6/10

  • 4. How well organised/structured is your programme?
  • My trainer was a great support with helping me achieve my workload and was at end of phone when needed. She wa s also very accommodating around he amouny of hours I worked

    10/10

  • 5. How much support do you receive from your employer?
  • 1/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Great support from my trainer

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Helped alot with how to coach members of my team

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Charity related organised by stores

    7/10

  • 9a. Would you recommend Iceland to a friend?
  • No


  • 9b. Why?
  • Work/life balance


  • 10. What tips or advice would you give to others applying to Iceland?
  • Agree pay before start


Details

Level 2 Apprenticeship

Customer Service

Wrexham, UK

July 2019


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