Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To look after store

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Brand standards SWOT Analysis Different types of customers - internal and external Is building my confidence doing the programme

    10/10

  • 3. To what extent do you enjoy your programme?
  • Learning new things that are helping me to put into practise within my role at Iceland.

    8/10

  • 4. How well organised/structured is your programme?
  • programme is well structured

    8/10

  • 5. How much support do you receive from your employer?
  • I get a lot support from my manager and plan has been put in place to receive my 3.5 hrs of OTJ Training

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots of information and support with teaching and learning

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The programme is allowing me to grow and put into practise aspects of my learning and development whilst doing the RTL L3 programme. Sharing what i am learning with my peers/colleagues.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes we do we participate in social activities. last activities was a charity party.

    10/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • I have good relationship with people i work with in my site i enjoy my job.


  • 10. What tips or advice would you give to others applying to Iceland?
  • Takes time to learn the role and be patience explain how to apply via the website


Details

Level 3 Apprenticeship

Customer Service

Harrow

July 2019


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