Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Senior supervisor/ apprentice store manager, job role is supporting the manager with running of the store with legal & compliance. Also with stock and staff management.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed more of an understanding on how the legal laws are represented with in the stores day to day basis. Customer base sales and how they are targeted. challenging staff on their performance, which has helped my people skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the one to one, with the information and understanding and knowledge.

    10/10

  • 4. How well organised/structured is your programme?
  • Programme is structured well with always keeping an eye on the end game of the exam and presentation.

    10/10

  • 5. How much support do you receive from your employer?
  • the company have provided me with all the things I need but due to the manager being out I haven't been able to keep up with the work most the time.

    5/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • training provider has been very helpful with knowledge and understanding of what I need and how they can help me.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • they have opened up my eyes to various options that I did not think was a large factor. I see a deeper understanding on what I am doing in my work now,

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • nope.

    1/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • I have come across a wide understanding about what the company represents and I agree with it although at the moment I am not getting the support I need to help me progress, but this should changing soon.


  • 10. What tips or advice would you give to others applying to Iceland?
  • great opportunities become and enhance your abilities if you want to.


Details

Higher Level Apprenticeship

Customer Service

Bristol

August 2019


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