Team Leader Review

by Iceland

Rating

5.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Leading a evening team. Completing outstanding deliveries. Ensuring store is fit for trade.

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Not Really. Just being more aware of customers.

    6/10
  • 3. To what extent do you enjoy your programme?

    • I'm actually learning a lot from the programme not specifically in store but from the courses undertaking, within the modules

    10/10
  • 4. How well organised/structured is your programme?

    • Very Well Organised.

    10/10
  • 5. How much support do you receive from your employer?

    • Barely Any.

    1/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support always happy to help me out on topics if stuck or lack of understanding.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • None Preferably

    1/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • None at all

    1/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Good Company to work for. Explores many different ways of serving customers

  • 10. What tips or advice would you give to others applying to Iceland?

    • Do your research. Come into the stores and look round an ask staff what they do.

Details

Level 2 Apprenticeship

Customer Service

Sittingbourne

August 2019

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