Customer Sales Advisor Review

by E.ON

Best Apprenticeship Employer

Rating

4.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Answer inbound phone calls, set up gas and electric tariffs for people.

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Not really

    5/10
  • 3. To what extent do you enjoy your programme?

    • I don't at the moment

    2/10
  • 4. How well organised/structured is your programme?

    • There is a structure, but this structure has not been followed

    1/10
  • 5. How much support do you receive from your employer?

    • The standard support other people that aren't apprentices do, we should get more.

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Not enough

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • its very good, but the company I work for though take advantage of us.

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 2/10
  • 9a. Would you recommend E.ON to a friend?

    • No

  • 9b. Why?

    • This company have rushed into creating a new apprenticeship, the structure they set has not been followed and they still are not following it either.

  • 10. What tips or advice would you give to others applying to E.ON?

    • Don't.

Details

Higher Level Apprenticeship

Business Operations

Bolton, Greater Manchester

August 2019

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