Retail Assistant Review

by Iceland

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers, keeping store tidy and stocked up.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned a lot around the different types of customers and the different needs they all have.

    7/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy learning new things that I wouldn't learn without the course

    8/10
  • 4. How well organised/structured is your programme?

    • Fairly well structured, had some issues at the start with a change of mentor

    7/10
  • 5. How much support do you receive from your employer?

    • I receive a lot of support from my manager however I struggle getting the free time to complete course work.

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive a lot of support from my training provider too help me along the course.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think it really helps improve my role and gives me increased knowledge.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes through the company forum there are always events being organised.

    7/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Good pay, great people and a nice environment.

  • 10. What tips or advice would you give to others applying to Iceland?

    • Be fast and hard working.

Details

Level 2 Apprenticeship

Customer Service

Wigan

September 2019

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