Operations Coodinator Review

by Fortnum & Mason

Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    •  Make bookings  Place orders  Invoices  Over view the customers experience  Respond to all emails  Deal with any complaints  Plan events  Write reports daily/ weekly

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I feel more confident in general

    9/10
  • 3. To what extent do you enjoy your programme?

    • I am enjoying my program and learning as days go bye

    8/10
  • 4. How well organised/structured is your programme?

    • I think its well structured and explained.

    9/10
  • 5. How much support do you receive from your employer?

    • I receive the support I need my tutor is always there to help me

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I get as much support as I can get.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Its helped me to deliver professional experience and its helped improve my knowledge

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    9/10
  • 9a. Would you recommend Fortnum & Mason to a friend?

    • Yes

  • 9b. Why?

    • I have worked here for the last 3 years and it's great to work here, the staff is great!

  • 10. What tips or advice would you give to others applying to Fortnum & Mason?

    • Its a workplace where you can develop and progress

Details

Level 3 Apprenticeship

Customer Service

London

December 2019

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