Sales support Review

My job role is to help account managers and take some of their workload of them, this is so they can focus their time on their customers and work more efficiently. My job is to also act as the middle man between us and our distributors, this can be to try gain additional discount using their portals or configuring hardware to fit customers needs. we get all this sent over to the account manager so they can forward it over to their customer.

I have developed my confidence massively, getting on the phone to a distributor or account manager no longer seems like a daunting task, this is through advice from fellow colleagues and management. Networking is another main skill that I have developed here at Softcat, networking is important in the workplace and also in my personal life so this was a overall help!

I enjoy coming to work and learning everyday, the on the job training is great and there is always someone to help on a 1 to 1 basis. Also we receive training from remit and natural training, this not only opened my mind up to sales but also other vital life skills.

Our programme is very well organised, there are training sessions always available to attend and further your learning/knowledge. Also we have days aligned to training, this allows us to shut of from work and fully focus on the training, so we can take in everything in the session and put it to use.

On a daily basis I receive support from my team, fellow colleagues and management in Softcat, this is due to the investment and interest they show to my development and me as a person. It is great to always have someone available to speak to whether this is to vent or ask advice.

My training provider, remit, provide support whenever needed. I have been told to send an email over to my trainer in regards to help and advice whether that is for the workplace or for my personal life. Furthermore, i am pushed to achieve the most i can and do the best i can.

My qualification that i am currently learning through my training provider helps me in my role as it makes me think in a broader sense. It also allows me to utilise time management in the best possible way, which ultimately helps me manage my work load in a stress free way.

At work there are various different activities to do after hours. Currently I am playing 5 aside football with work on a Monday lunch, this is good for networking with colleagues. We also have after work activity’s that are sponsored through vendors, this is a good opportunity to network with external people too.

Yes

I think Softcat is a good business for personal development and you are pushed to achieve the best you can. There is always someone to help you and always someone who is pushing you to the best you can possibly be. I have thoroughly my time at Softcat so far and would highly recommend.

There are a few tips i would give to people applying for Softcat. The main tip would have to be, take every opportunity you are offered as there will be many. Also take every chance to network with people that you may not necessarily speak to on you day to day job as this is a business where you will get to know people from the different departments who will be happy to help you.