Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as an account manager is to serve as a valued IT partner to my customers working proactively and reactively while adding value to their business. Not just acting on a transactional basis but being a trusted advisor.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Working at Softcat has been my first job in business and it has taught me everything i know and worked on existing skills including: communication, confidence, resilience, teamwork, professionalism and many more

    10/10

  • 3. To what extent do you enjoy your programme?
  • as a graduate, looking back i really enjoyed the full process from the technical sessions to the practical sessions where we learn selling techniques. i have learnt so much and developed as an individual in the workplace

    10/10

  • 4. How well organised/structured is your programme?
  • i believe Softcat's program is very good nd managed very well. Cannot fault it and deserve to be No.1 Apprenticeship in the country again.

    10/10

  • 5. How much support do you receive from your employer?
  • I received as much support as i wanted and they were very clear that if you wanted extra support they could cater to it which was good.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • we also received an average amount of support from our training provider but not as much as i would have hoped for, as we were a large group and only 1 trainer it was hard to get 1:1 time to achieve the best grade possible

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • i believe that the qualification had helped but the on job experience was the most important part for me

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • before Covid, Softcat extra curricular activities were very good and inclusive such as football after work and office events.

    9/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • i would want them to experience what i did and join a very successful business


  • 10. What tips or advice would you give to others applying to Softcat?
  • enjoy the process and try to absorb/learn as much as you can


Details

Level 3 Apprenticeship

Business Operations, Information Technology

Marlow, Buckinghamshire

April 2021


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