Deputy Store Manager Review

I manage a store alongside the store manager. Working towards company KPIs and targets. My time including stock handling. Cash handling. Inventory management. Rota management. I analyse sales trends and maintain stock availability across the sales floor and back up trying to achieve the best sales by promoting key lines and beating weekly targets. I provide and implement ideas on how the shop floor can be improved, and where promotional items can be placed for the best sales. I understand and study KRA’s so I am able to identify trends and create a plan of action. I recognise when colleagues should be praised for the work they have done, and when they require additional coaching so that they can perform their job at a superior level, providing them with the opportunity to be able to progress within the business. My management experience includes cash handling, managing colleague rotas, working deliveries, processing stock levels to an accurate level so the deliveries are accurate. Performance Reviews. Interviews & Recruitment. Disciplinary’s, Appraisals, Coaching & Mentoring.

I have learnt that each individual is different and therefore each approach towards each member of the team is to be different based on their learning & professional needs. When coaching it is essential that it is clear, concise and easy to understand. Because each person is different, each approach whilst coaching is different to suit the individual to make it as easy as possible for them to understand, learn and develop

I enjoyed the programme significantly. I learnt a lot from it and was able to develop myself as an individual and as a leader. The programme helped me to develop into a better manager and a more approachable person. But at the same time allowed me to become a more rounded individual with more knowledge, a larger skill set and a wider view on things

The programme was very well structured with a good amount of time between modules and an excellent approach from the mentor. The mentor was very helpful and supportive. Constantly keeping in touch and guiding and helping me wherever I needed. Including arranging extra visits to help me obtain the maximum amount of knowledge throughout the modules

My employer was very supportive. As a company. From my line manager and my area manager. A large amount of time was given for me to study within working hours. I was given the opportunities to trial and put my learnings into practice and my line and area manager were both very helpful and guided me throughout the programme coaching me where needed

I had monthly visits from my trainer and I was in constant contact with them over email. they were very supportive always allowing me to call them if necessary and guiding me along each module. Even when we held discussions if they felt that more could be learnt or achieved we would discuss this

I believe through the programme and through the guidance and training from my trainer. It has helped me to become a more rounded individual with a larger knowledge set and more skills that can be used and implemented with the business. Allowing me to develop further as a manager and better as an individual

We do team building activities out side of work, also we have our own in store football matches were the colleagues are all welcome to participate and play We also organise out of hours time where we go to the cinema or for a meal. Whenever or wherever the colleague are able to do so

Yes

Iceland is an amazing company to work for. It has a very family and friendly approach, and is very family orientated. The flexibility with the role is superb allowing for both time in work and good time at home. And the hours are built around you as an individual to suit u the most where possible

Be yourself. Don’t be afraid to share your ideas and designs. As an individual you are valued, whether that means you are a part time colleague or a manager every individual is treated the same and has the same value within the company. It is a family not just a work place